What to Do When You Don’t Know What to Do

Common parlance says one thing that characterizes a good CEO is that he or she always has the right answer. Yet research indicates this is not always so. "Leading from good to great," author Jim Collins says, "means having the humility to grasp the fact that you do not yet understand enough to have the answers." In other words, sometimes it is best to admit, "I don't know."

I find that there are many saying this these days. From the real estate investor whose property values have dropped, to the contractor whose revenues have tanked, to the charitable organization whose donations are down, there is a heart-felt cry for understanding. I know the feeling - which is why I have given considerable thought about what to do when you just don't have a clue.

I have come to the following conclusions:

1) Don't quit. The temptation to give up is strongest when the leader and his company are at its weakest. Yet who knows when the next break-through comes? Will your business be there to take advantage of it? Not if you throw in the towel! For sure, there may be situations where you are forced to do something you don't want to do; regardless, if you stay the course you can win - you can not win if you quit.

2) Ask questions. Collins goes on to say that great leaders don't stop with an "I don't know" response; they "ask the questions that will lead to the best possible insights." The truth is that there are many who have successfully weathered the storms a lot of us face; if asked, most will lend a hearing ear and helpful advice.

3) Consider what has worked in the past. Too often when faced with difficulty, we throw the baby out with the bathwater. But just because some things don't work in this economy does not mean that everything must go. Certainly there are things that have contributed positively to your firm in the past; take a look at them and employ those that will help move your company forward.

4) Get back to the basics. The best businesses are those that stay put with the essentials. Building and maintaining relationships, providing great customer service, and financial integrity are those things which, if practiced consistently, will help move your company over the hump.

5) Start something new. This may not pertain to everyone, but sometimes what is needed is doing something different. Maybe it's a unique product or service offering, an innovative approach to the market, a new business model or a fresh logo. Whatever the case, companies that survive downturns like this one are often those that are willing to get out of the box and adapt to shifting customer needs and wants.

6) Pray. Most folks approach prayer like this: When all else fails, pray. My suggestion is to pray before all else fails. It is unfortunate that it often takes trouble to get us praying. Certainly, challenges will come, but it is better to be prepared for them through prayer than to be knocked off your feet and utter "Help!" on the way down. I have learned that the single most effective means of navigating my way through difficulty is to pray ahead of time, in the meantime, and all the time.

In conclusion, not knowing what to do - and being humble enough to admit it - can mark a great leader. Yet doing nothing can result in corporate death. A firm resolution to continue, a willingness to learn from others, and prayer are among those actions that will undoubtedly ensure a future for you and the enterprise you represent.

Three Keys to Prospering in Your Work

By Terry Hart • January 13, 2023

“And every work that [Hezekiah] undertook in the service of the house of God and in accordance with the law and the commandments, seeking his God, he did with all his heart, and prospered” (2 Chronicles 31:21). There are here in this one verse three keys to prospering in your work. One, whatever you do should be in accordance with the word of God. God’s will is revealed in his word; it is to be found in no other place. I realize the Bible does not tell us whether we should be a carpenter or a financial advisor, a realtor or a nurse, but it does tell us to do what we do as unto the Lord. So if what you are doing can be so done, it is well and good as far as God is concerned. Better yet, find out what God wants you to do, and do that. I teach that a person should get a word from God as to his occupation. It could be that God puts a certain thing on your heart, to be and do such and such a thing. This is also good in God’s sight, as he gives us the desires of our hearts. He is in us both to will and to do of his good pleasure. That said, let it be “in accordance with the law and the commandments.” Two, seek God. He is a rewarder of them that seek him. Jesus taught, “seek and you shall find.” Having sought God as to what he wants you to do, keeping seeking him as to how to do it. This is a never ending endeavor. There is a verse in Scripture that goes like this: “As long as he sought the Lord, he prospered” (see 2 Chronicles 26:5). So if you are seeking God and prospering, if you want to continue to do so, keep seeking God. Three, do what you do with all your heart. The Bible says, “Whatever you do, work heartily, as for the Lord and not for men” (Colossians 3:23). What is to be noticed here is who you are working for. You may think you are working for the government, or the auto-maker, or the real-estate broker. Or, if you are self-employed or own your own business, that you work for yourself. The Christian, however, is to work for the Lord. Verse 24 of this same book and chapter says, “You are serving the Lord Christ.” So, if you think a half-hearted approach to your job pleases the Lord, then go for it. Otherwise, you had better up your game. There is another verse in Ecclesiastes that addresses how you work. “Whatever your hand finds to do, do it with your might” (9:10). In other words, in everything you do, whatever it is—your job, your service to your family or church, or even mundane things like mowing the yard or shoveling snow, give it all you have. Do it as for Jesus, as this greatly pleases him. It should be apparent, then, that if you wish to prosper, be applying these principles. And if you want to keep on prospering, don’t let up. I have found that after enjoying a measure of success, it is easy to ease off on the intensity with which you approach your work. Jesus says it best when speaking about prayer: keep on asking, keep on seeking, keep on knocking. The key words here being “keep on.” The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.

What Goes into the Cost of a Paint Job

By T.L. Hart • December 8, 2020

While you can get your property painted for just about any amount, hiring a reputable commercial painting contractor will ensure you get a quality end-product with a firm that stands behind its work. To provide this, there are three cost-factors that go into a good commercial contractor’s price: labor, materials, and profit.

Keep Your Commercial Property Watertight

By T.L. Hart • November 12, 2020

Moisture is among your commercial property’s greatest enemies. Wind-driven rain, leaky gutters and downspouts, old, deteriorated caulk or glazing, plus improperly painted substrates are all factors in moisture penetration. The result of water getting into unwanted places include peeling paint, damaged substrates, and—worse yet, mold and mildew. This is why you want to keep your commercial building waterproofed. While no one can prevent unwanted weather, and leaky gutters and downspouts are outside the scope of this article, proper preparation and a good quality paint job can go a long way in preventing moisture penetration. The following will contribute to a watertight building: Caulking. It is surprising how much damage a little water can do and how small an area allowing access will allow a lot of water in. Gaps in building materials, open joints, holes, plus splits and cracks may seem insignificant, but they’re a major entry point for moisture. This is easily solved by installing a good quality caulk. Since building components vary, caulks vary as well. They can be as simple as latex caulk, acrylic, siliconized acrylic, polyurethane, butyl, and pure silicone. The key is to seal up points of entry. Painting. Your commercial building is properly painted when all the paintable substrates have an adequate and cumulative amount of coating on them. I say adequate and cumulative as typically one coat of paint applied too thin will typically not do the job. Every substrate, that needs to be protected from moisture penetration, must have the right amount of millage installed. The proper mill thickness can be found in the manufacturer’s product data sheet (PDS). Of particular concern are those commercial buildings comprised of concrete masonry units (CMUs), or block. Concrete block is extremely porous, and unless coated properly will allow a huge amount of water into the walls of your building. The most important aspect of waterproofing a masonry building is filling the pores of the CMU. This is done by applying a block-filler as a first coat, with no more than ten pin-holes (the pore) per square foot. Once this is achieved, a good quality topcoat of any sort will provide water tightness. Best for CMUs are elastomeric coatings. These are rubber-based paints that, once dry, form an impenetrable rubber film over the substrate, and are the best for preventing moisture penetration—even wind-driven rain. Another advantage to elastomeric coatings is that they expand and contract, and will actually bridge small cracks in the masonry that may develop over time. There are other options for waterproofing—actual waterproofing sealers, stains, and cementitious coatings, all of which we have applied over our 36 years in business. In summary, to keep your commercial building looking good and free of moisture damage, keep it sealed up and make sure it is properly painted. Here at T. L. Hart, Inc. our goal is to ensure your commercial property is always in excellent condition. Our team of professional painters stands ready to keep moisture out of your property. Contact us today to request a quote.