The Extra Mile

It has been said that there are no traffic jambs on the extra mile because so few elect to travel there.

Not long ago Barb and I were dining at a local restaurant with my son and his wife when all of a sudden the manager showed up with a luscious dessert for the four of us. It was on the house, he indicated, having learned we were there to celebrate Barb's birthday. A short while later the waiter brought out our bill, and - to our surprise - $40 had been deducted from the total! "The manager wanted you to have that," he stated. Needless to say, we will certainly patronize that place again!

Outside of that instance I had to think long and hard as to whether I had ever been the recipient of something extra like that, over-and-above what was expected, and I couldn't recall another occasion. I even asked Barb, and she couldn't think of one either. I believe that's because there are not many willing to go beyond the norm. In fact, these days you have to check to make sure you're getting what you paid for to begin with!

What do I mean by the "extra mile"? It is a valuable principle that derives from a statement made by the world's greatest teacher, Jesus Christ, who said,

"Whoever compels you to go one mile, go with him two" (Matthew 4:41).

In other words, do more than you are required to do. Anyone can do what they are supposed to do, but it the rare person or company that goes a step further and does more than is expected of them. It is the difference between average and excellent, the good and the great.

Of course there are risks involved. One such hazard is the person who takes advantage of your generosity, expecting more from you than you are willing or able to give. After all, even the smallest gestures have costs associated with them. Another is the individual or entity who compels you to go two or three miles - what do you do then?

I have to admit there have been times when I have retracted from applying this principle for these very reasons. In the long run, however, I am convinced that it is the little things that add value to your organization, that keep customers coming back.

Pastor and author Dave Williams recently stated that "the second mile is short compared to the benefits at the end of that mile." The truth is that there will never be any want of opportunity for the company that is committed to exceeding expectations. These are the businesses that will thrive regardless of economic conditions. Some companies will cut corners and at the same time try and make you think you got what you paid for. Others will simply deliver on their promises. A few others, however, will go above and beyond the call of duty, adding that small extra touch that makes you want to call on them again and again.

I want my company to be one of the latter.

Three Keys to Prospering in Your Work

By Terry Hart • January 13, 2023

“And every work that [Hezekiah] undertook in the service of the house of God and in accordance with the law and the commandments, seeking his God, he did with all his heart, and prospered” (2 Chronicles 31:21). There are here in this one verse three keys to prospering in your work. One, whatever you do should be in accordance with the word of God. God’s will is revealed in his word; it is to be found in no other place. I realize the Bible does not tell us whether we should be a carpenter or a financial advisor, a realtor or a nurse, but it does tell us to do what we do as unto the Lord. So if what you are doing can be so done, it is well and good as far as God is concerned. Better yet, find out what God wants you to do, and do that. I teach that a person should get a word from God as to his occupation. It could be that God puts a certain thing on your heart, to be and do such and such a thing. This is also good in God’s sight, as he gives us the desires of our hearts. He is in us both to will and to do of his good pleasure. That said, let it be “in accordance with the law and the commandments.” Two, seek God. He is a rewarder of them that seek him. Jesus taught, “seek and you shall find.” Having sought God as to what he wants you to do, keeping seeking him as to how to do it. This is a never ending endeavor. There is a verse in Scripture that goes like this: “As long as he sought the Lord, he prospered” (see 2 Chronicles 26:5). So if you are seeking God and prospering, if you want to continue to do so, keep seeking God. Three, do what you do with all your heart. The Bible says, “Whatever you do, work heartily, as for the Lord and not for men” (Colossians 3:23). What is to be noticed here is who you are working for. You may think you are working for the government, or the auto-maker, or the real-estate broker. Or, if you are self-employed or own your own business, that you work for yourself. The Christian, however, is to work for the Lord. Verse 24 of this same book and chapter says, “You are serving the Lord Christ.” So, if you think a half-hearted approach to your job pleases the Lord, then go for it. Otherwise, you had better up your game. There is another verse in Ecclesiastes that addresses how you work. “Whatever your hand finds to do, do it with your might” (9:10). In other words, in everything you do, whatever it is—your job, your service to your family or church, or even mundane things like mowing the yard or shoveling snow, give it all you have. Do it as for Jesus, as this greatly pleases him. It should be apparent, then, that if you wish to prosper, be applying these principles. And if you want to keep on prospering, don’t let up. I have found that after enjoying a measure of success, it is easy to ease off on the intensity with which you approach your work. Jesus says it best when speaking about prayer: keep on asking, keep on seeking, keep on knocking. The key words here being “keep on.” The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.

What Goes into the Cost of a Paint Job

By T.L. Hart • December 8, 2020

While you can get your property painted for just about any amount, hiring a reputable commercial painting contractor will ensure you get a quality end-product with a firm that stands behind its work. To provide this, there are three cost-factors that go into a good commercial contractor’s price: labor, materials, and profit.

Keep Your Commercial Property Watertight

By T.L. Hart • November 12, 2020

Moisture is among your commercial property’s greatest enemies. Wind-driven rain, leaky gutters and downspouts, old, deteriorated caulk or glazing, plus improperly painted substrates are all factors in moisture penetration. The result of water getting into unwanted places include peeling paint, damaged substrates, and—worse yet, mold and mildew. This is why you want to keep your commercial building waterproofed. While no one can prevent unwanted weather, and leaky gutters and downspouts are outside the scope of this article, proper preparation and a good quality paint job can go a long way in preventing moisture penetration. The following will contribute to a watertight building: Caulking. It is surprising how much damage a little water can do and how small an area allowing access will allow a lot of water in. Gaps in building materials, open joints, holes, plus splits and cracks may seem insignificant, but they’re a major entry point for moisture. This is easily solved by installing a good quality caulk. Since building components vary, caulks vary as well. They can be as simple as latex caulk, acrylic, siliconized acrylic, polyurethane, butyl, and pure silicone. The key is to seal up points of entry. Painting. Your commercial building is properly painted when all the paintable substrates have an adequate and cumulative amount of coating on them. I say adequate and cumulative as typically one coat of paint applied too thin will typically not do the job. Every substrate, that needs to be protected from moisture penetration, must have the right amount of millage installed. The proper mill thickness can be found in the manufacturer’s product data sheet (PDS). Of particular concern are those commercial buildings comprised of concrete masonry units (CMUs), or block. Concrete block is extremely porous, and unless coated properly will allow a huge amount of water into the walls of your building. The most important aspect of waterproofing a masonry building is filling the pores of the CMU. This is done by applying a block-filler as a first coat, with no more than ten pin-holes (the pore) per square foot. Once this is achieved, a good quality topcoat of any sort will provide water tightness. Best for CMUs are elastomeric coatings. These are rubber-based paints that, once dry, form an impenetrable rubber film over the substrate, and are the best for preventing moisture penetration—even wind-driven rain. Another advantage to elastomeric coatings is that they expand and contract, and will actually bridge small cracks in the masonry that may develop over time. There are other options for waterproofing—actual waterproofing sealers, stains, and cementitious coatings, all of which we have applied over our 36 years in business. In summary, to keep your commercial building looking good and free of moisture damage, keep it sealed up and make sure it is properly painted. Here at T. L. Hart, Inc. our goal is to ensure your commercial property is always in excellent condition. Our team of professional painters stands ready to keep moisture out of your property. Contact us today to request a quote.